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A mysterious security breach has led the federal government to shut down its online pay system, affecting some 320,000 public servants.
The system was pulled offline for "urgent" repairs on April 4 after officials discovered the privacy of eight account-holders had been breached.
Pay is still being deposited as scheduled in employees' bank accounts.
But electronic paystubs with information about basic salary, overtime, bonuses, reimbursement of travel expenses and other key data has been unavailable for more than two weeks.
The glitch affects virtually every federal department, from Health Canada to Public Works itself, which operates the self-serve online system for all government employees.
A spokesman said it's still not known when the problem will be rectified.
"We are developing solutions to remedy the problem," said Sebastien Bois of the Public Works Department. "Officials are working to restore service as soon as possible."
Bois said the affected system, known as the Compensation Web Application or CWA, was set up in 2005 and has never been offline for so long.
Employees who need information from their electronic paystubs have been told to contact to their local payroll officials.
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